Terms & Conditions

Welcome to LuxeSatchel Ltd. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms in accordance with United Kingdom law and Google Merchant Center requirements.

Business Information

Business Name: LuxeSatchel Ltd
Website: luxesatchel.co.uk
Email: Info@luxesatchel.co.uk
Phone: +44 7828 712050
Address: 40-46 St Stephens St, Norwich NR1 3SH, United Kingdom

Use of Website

By using this website, you agree that:

You are at least 18 years old or using the website under the supervision of a parent or legal guardian
You will not misuse, hack, or disrupt the website
You will not use the website for fraudulent or illegal activities
All information you provide is accurate and complete

We reserve the right to restrict or terminate access if misuse is detected.

Products & Services

All products listed on LuxeSatchel Ltd are subject to availability.

We reserve the right to:

Modify or discontinue products at any time
Update product descriptions, pricing, or availability without notice
Limit quantities available for purchase

We make every effort to ensure product information is accurate, but we do not guarantee that all descriptions or images are error-free.

Pricing & Payments

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through third-party payment providers. We do not store full payment card details on our servers.

Orders will only be processed once payment has been successfully received.

Order Acceptance

Your order is an offer to purchase goods from us.

We reserve the right to:

Refuse or cancel any order
Cancel orders due to stock issues, pricing errors, or suspected fraud
Limit or restrict orders that appear to be abusive or excessive

If your order is cancelled after payment, a full refund will be issued.

Shipping & Delivery

Shipping is subject to our Shipping Policy.

We aim to dispatch orders within stated processing times; however, delivery times are estimates only and may vary due to courier delays or external factors.

We are not responsible for delays caused by shipping carriers or customs authorities.

Returns & Refunds

Returns and refunds are governed by our Refunds & Returns Policy.

Customers may be eligible for returns within the specified return window, provided items meet all return conditions.

Refunds are processed once returned items are received and inspected.

Intellectual Property

All content on this website, including but not limited to:

Text
Images
Logos
Graphics
Website design
Product descriptions

is the property of LuxeSatchel Ltd or its content suppliers and is protected under UK intellectual property laws.

You may not copy, reproduce, or distribute any content without written permission.

Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free website access
We are not responsible for losses resulting from misuse of products or services

Nothing in these terms excludes liability where it cannot be legally excluded under UK law.

Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal data in compliance with UK GDPR.

Third-Party Services

Our website may include links or services from third-party providers.

We are not responsible for:

Third-party websites
Their content
Their privacy practices or policies

Use of third-party services is at your own risk.

User Accounts

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login details
All activity under your account
Not sharing your account credentials with others

We reserve the right to suspend or delete accounts suspected of misuse.

Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Upload malicious software or harmful content
Engage in fraudulent transactions or chargeback abuse

Changes to Terms

We may update these Terms & Conditions at any time.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website means you accept the updated terms.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information

If you have any questions about these Terms & Conditions, please contact us: